with Conclusion for SAP services Facilicom Group extends partnership

Extension supports continuity of core processes and transition to AFAS

 

Facilicom Group and Conclusion are continuing their long-standing partnership for the management and hosting of the SAP landscape. Since 2018, Conclusion has been responsible for the functional and technical management, as well as the private hosting, of SAP for this facilities services provider. The processes running on this environment are business-critical to Facilicom’s day-to-day operations. Together, the organisations have ensured that, despite its phased retirement, the system will remain agile over the coming years and that the required resilience is in place. This extension safeguards the continuity of core processes, while Facilicom Group prepares for the transition to AFAS ERP.

In addition to SAP services, Conclusion supports Facilicom Group across multiple domains that together form the organisation’s digital backbone. These include the management and change of AFAS HR, the implementation and management of AFAS ERP, the management and development of Mendix applications that play a role in the core value chain, project and programme management for digital transformation initiatives, and the use of data & AI to support the planning chain.

 

Over the coming years, these areas of expertise will work closely together on the implementation of AFAS ERP and the further digitalisation of Facilicom’s businesses. Through the intensive collaboration between the teams of Facilicom and Conclusion, the organisation remains agile and resilient, while simultaneously building the next step in its digital operations.

Conclusion delivers services to Facilicom Groep in the most efficient way possible, with a focus on total cost of ownership. To achieve the required levels of agility and resilience, Conclusion leverages international IT talent through its OneShore delivery model. Teams from Conclusion Iberia support myBrand Conclusion in delivering SAP services, ensuring that work is carried out in a scalable and predictable manner. This enables Facilicom to rely on the continuity of business-critical processes at an acceptable cost level.

 

Pieter Zeestraten, CIO at Facilicom Groep, comments: “In an organisation like Facilicom Group, systems must not only be stable but also evolve alongside the dynamics of the business. This extension gives us the assurance that our SAP landscape will remain robust, while allowing us the space to transition to AFAS in a controlled and future-focused way.”

 

Roel Knoppers, Director of Enterprise Applications at Conclusion Benelux, adds: “Facilicom Group is an organisation where 21,000 colleagues are dedicated every day to delivering essential services in facilities management and health & social care. This requires processes that work flawlessly at all times. We are proud to share that responsibility. Thanks to Conclusion’s ecosystem, we can continue to support Facilicom Group with one connected team, working towards a future-proof digital organisation.”

For Conclusion, this extension underlines the strength of its ecosystem: different experts working together in a multidisciplinary way with Facilicom on sustainable digitalisation. Facilicom Group is an organisation with a clear social compass, where professionals depend daily on reliable automation and processes. By ensuring stability in the current SAP landscape while supporting the transition to new IT platforms, Conclusion contributes to operations that evolve in line with the needs of employees and society, in keeping with Facilicom Group’s ambitions.