The AI generation gap:
From generational divide to generational advantage? Recent research by Conclusion, involving 517 AI decision-makers, reveals that professionals under 35 are leading the way in adopting new AI applications. Yet nearly half of them (49%) admit to overlooking ethical principles. Older colleagues tend to be more cautious, but their experience makes them stand out in compliance and risk management. What may seem like a generational divide at first glance, could in fact be a strategic opportunity. Organisations that actively encourage cross-generational collaboration create fertile ground for sustainable AI adoption.
As artificial intelligence becomes increasingly embedded in Dutch business, younger professionals are emerging as the natural pioneers of AI adoption. They embrace new technologies more readily, are less constrained by existing processes, and tend to see opportunities rather than threats.
This openness to innovation is vital for organisations aiming to stay ahead. Younger colleagues often act as natural ambassadors for new AI applications and are willing to experiment as part of the learning process.
Older employees may be less inclined to experiment and more cautious with new technologies, but they bring complementary strengths that are essential for sustainable AI adoption. Their years of experience with technological change have taught them that not every innovation is inherently valuable. They ask critical questions about risks, compliance and long-term impact—questions that younger colleagues may overlook in their enthusiasm.
Interestingly, younger professionals are also more anxious about the impact of AI: 48% of those under 35 fear losing their jobs due to AI developments, compared to 39% of those aged 55 and over.
Smart organisations don’t see this generational gap as a problem, but as a strategic asset. By deliberately forming teams with a mix of age groups, they create a natural balance between innovation and responsibility. Younger employees tend to adopt new AI tools more quickly, while older colleagues ensure thorough integration with existing systems. In risk management, younger professionals focus on opportunities, whereas experienced colleagues anticipate potential pitfalls.
So how can organisations turn these complementary strengths into a workable approach? Those that succeed in AI adoption often use a hybrid strategy that intentionally connects different generations.
The AI generation gap in Dutch organisations need not be a barrier. In fact, combining youthful innovation with seasoned responsibility can offer a strategic edge. Because the future of AI won’t be shaped by age, but by the ability to smartly combine diverse perspectives.
Curious about your organisation’s AI maturity? Conclusion helps organisations assess their AI readiness and develop practical plans to build knowledge, policy and skills. Get in touch with our AI experts to discover how your organisation can gain a competitive edge.
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