Conclusion strengthens partnership with Salesforce and launches Conclusion SF Solutions
Conclusion announces the launch of Conclusion SF Solutions. This takes the company's collaboration with tech partner Salesforce to the next phase. With Conclusion SF Solutions, Conclusion offers an integrated approach of Salesforce, MuleSoft and Tableau under the same label. These solutions help companies connect data, accelerate processes and drive growth.
Geïntegreerde oplossingen
In a time when the balance between AI-driven automation and human interaction is an increasingly broad topic, customer-centricity remains a key theme, and data silos pose challenges for organizations, and the need for integrated solutions is growing. Conclusion SF Solutions combines expertise in Salesforce, MuleSoft and Tableau to support companies in connecting data, designing processes more efficiently and improving customer interactions.
Data cloud and Agentforce
With the products of Salesforce, Conclusion SF Solutions offers its clients solutions such as Data Cloud and Agentforce. Data Cloud is an advanced data platform that provides a 360-degree view of customers. This enables teams to perform automated processes and analytics, create personalized interactions and leverage reliable AI solutions. Agentforce is an advanced AI platform that enables companies to develop and deploy autonomous AI agents. These agents can perform various tasks, such as answering customer questions, processing support cases and scheduling appointments. The platform offers the ability to use off-the-shelf agents as well as creating your own custom agents.
Paul Zevenboom, Commercial Director at Conclusion SF Solutions: “With the launch of Conclusion SF Solutions, we are not only bringing technology together, but we are helping organizations to future-proof their customer-facing processes. By combining Salesforce, MuleSoft and Tableau, we offer a strong proposition and can support clients in realizing a more data-driven and personalized customer approach.”
Michiel Kroeks, Managing Director Conclusion Experience: “The launch of Conclusion SF Solutions fits perfectly within Conclusion's broader strategy. By bundling our expertise around Salesforce and related technologies, we make it easier for clients to find the right specialists and solutions so we can advise and support them in a more focused way with their CRM and data issues. This enables organizations to better align their digital infrastructure with their growth ambitions and market developments.”
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